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Support
A person reads every message. Write in English or Turkish — whichever is easier.
Reporting a problem
So that we can reproduce what you saw rather than guess at it, please include:
- Your device and OS version — for example "iPhone 14, iOS 18.2".
- The app version, shown at the top of the ? tab.
- What you expected to happen, and what happened instead.
- A screenshot, if the problem is something you can see.
- Roughly when it happened, and roughly where — a city is enough.
Common questions
The app shows no aircraft near me
Coverage depends on volunteer ground receivers, so it thins out over open sea, mountains and sparsely populated regions. Try opening the map and panning towards the nearest city or airport — if traffic appears there, the app is working and your own area simply has no receiver in range. Also check that location permission is granted, since the home screen needs a position to know what "near you" means.
An aircraft has no photograph
Photographs come from public spotter archives, matched by the aircraft's registration or its ICAO address. Freight aircraft, business jets and brand-new deliveries are often not photographed yet, so no image exists to show. We never substitute a picture of a different airframe.
The destination is missing for some flights
Routes are resolved from open schedule databases using the flight's callsign. Positioning flights, charters, general aviation and military traffic frequently have no published route, so there is nothing to look up. The app leaves the field out rather than inventing a plausible airport.
I declined location. Can I change my mind?
Yes. Tap ENABLE on the home screen, or simply open the map — it offers again. If you previously refused permanently, the button opens your system settings instead, where Above You can be switched back on.
How do I change the language?
The gear icon at the top right of the home screen opens Settings, where you can choose between English, Turkish, German, Spanish, French and Arabic. English is the default on first launch regardless of your phone's language.
How do I delete my data?
There is nothing on our side to delete — no account, no stored positions, no profile. Removing the app from your device deletes the only two things it saved: your language choice and the flag remembering that you were shown the location explainer.
Response time
This is a small project, so please allow a few working days for a reply. Bug reports with a screenshot and a version number get answered fastest, because they can usually be reproduced immediately.